Privacy Policy
Last updated: January 15, 2026
At Kredanorentix, S.A. de C.V. (hereinafter "Kredanorentix" or "we"), we are committed to protecting the privacy and security of the personal data of our users, clients, and visitors. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, in force in the United Mexican States.
1. Data Controller
Kredanorentix, S.A. de C.V., located at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, Mexico City, C.P. 06500, is the data controller responsible for handling your personal data. You can contact us at contacto@kredanorentix.com or call +52 (55) 4170-8923 for any inquiries regarding the management of your information.
2. Personal Data We Collect
We collect the following personal data when you use our services or interact with our platform: full name, email address, phone number (when voluntarily provided), general financial information provided during consultations, IP address, and browsing data collected automatically through cookies and similar technologies.
3. Purposes of Data Processing
Your personal data will be used for the following primary purposes: provision of financial advisory and consulting services, assessment of eligibility for government support programs, follow-up communication related to your requests, and continuous improvement of our services and platform. As secondary purposes, we may use your data for: sending informational newsletters about financial and social programs, conducting satisfaction surveys, and invitations to financial education events and workshops.
4. Legal Basis
The processing of your personal data is based on the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), published in the Official Gazette of the Federation on July 5, 2010, its Regulations published on December 21, 2011, and the Privacy Notice Guidelines published on January 17, 2013. Additionally, we comply with applicable provisions of CONDUSEF and current Mexican financial legislation.
5. Data Transfers
Kredanorentix will not sell, lease, or share your personal data with third parties for commercial purposes without your prior consent. We may transfer your data to government agencies when necessary to manage your access to support programs, and to technology service providers who assist us in operating our platform, who will be subject to equivalent confidentiality obligations.
6. ARCO Rights
Under the LFPDPPP, you have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise any of these rights, send a request to contacto@kredanorentix.com indicating: your full name and contact information, a clear description of the right you wish to exercise, and any document that verifies your identity. We will respond to your request within a maximum of 20 business days from receipt.
7. Security Measures
We implement appropriate administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, role-based access controls, continuous monitoring of suspicious activity, and periodic information backups.
8. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. You can find specific details about the use of these technologies in our Cookie Policy, available on our website.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our data processing practices or applicable legislation. Any modifications will be posted on this page with the date of the last update. We recommend that you periodically review this policy.
10. Contact and Complaints
If you have questions, comments, or complaints about this Privacy Policy or about the handling of your personal data, you can contact us at: Kredanorentix, S.A. de C.V., Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, Mexico City, C.P. 06500. Email: contacto@kredanorentix.com. Phone: +52 (55) 4170-8923. If you believe your rights have been violated, you can file a complaint with the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI) through its official website.